To get connected, I will send a KYC form to you. Kindly fill the
form accurately indicating your preferred plan and attached a
valid means of identification (residential) or CAC registration
form (corporate) and revert (send) to me. Upon receive of the
form; you will receive a proforma invoice from our account
Kindly make payment into the company’s account detailed found on the invoice and send a proof of payment to the account department and your connection process will commence, this process include our customer support representative contacting you requesting access for an engineer to come over for splicing, wiring and installation of the fiber cable, once that is done our technical engineer will come over for configuration of your devices and have your internet up and running.
This process will take 10/5 working days (that depend on the location). Note that you will be informed before an engineer comes to your location and quality of the service will be confirmed.
Our internet service is a priority; we offer you an unlimited internet, there are no limit to your data consumption or download using fiber optic internet technology.
We would love to grant that but due to the fact that our service is a wired service we can’t give the pleasure of that, notwithstanding; we absolutely guarantee you of total satisfaction.
For us to ascertain this I will need a detailed location address, this is needed to carry out a survey remotely.
Once payment is confirmed, the internet will be up in 10 or 5 working days (depend on the location of your lead)
A fiber modern (ONU) and a Access Point (Router)
For a shared internet plan, you may likely get 3mbps minimum speed.
Yes, you will. We offer a prepaid service and at the third week of a present subscribed month you will receive an invoice form our account department containing your subscription payment detail for the next month.
MRC (monthly recurring charge), this is the payment for the
desired plan and this payment is done monthly. You can make
decision on how you want your billing to be sent i.e. monthly,
quarterly, yearly and so on.
NRC (non-recurring charge), this is basically your one time paid connection fee or set-up cost
Yes, it is a truly unlimited service, laying a fiber cable from point A to point B, no data cap.
For a residential plan we have the fiber 10 having a speed up to
10mbps, Absolutely you can do all this but not at the same time as
all these activities consumes lot of speed and this might affect
For a corporate plan, you are getting a dedicated internet and that means that the speed you subscribe for is what you are getting, notwithstanding, you have to get the required speed to carry out activities of such? We may request to know what your current bandwidth you are using, what activities is currently done on it, how many users and we can suggest a suitable plan, if you don’t mind.
Most routers will work with our service but we will provide a mikrotik router and a fiber modem.
For a dedicated service, it is a premium service; there is a
static IP allocated to the user. This service is dedicated to one
user; the bandwidth is not shared among other users and devices.
This service is the best for organizations as the speed is
For the shared service, all bandwidth is split among all users and devices, in a shared service there is no 100% guaranteed speed.
You can fill our contact form if you have any further questions. You can also send email to firstname.lastname@example.org or call us at +234-702-500-5555
Yes, at TeleWeb, progressive discounts apply when you pay annually.
We offer various payment frequencies, including monthly, quarterly, every six months, and annually.
Yes, you can upgrade your plan by sending a request for update mail to our accounts department.
We accept payment to our bank account payment details such as account information will be provided on your invoice.
TeleWeb offers download speeds up to 10mbps and uploads speeds up to 10mbps and above as this varies with your preferred plan.
TeleWeb provides you uninterrupted internet access with no interference.